Privacy Policy
Effective Date: February, 2026
US Paralegal Support ("US Paralegal Support," "We," "Us" or "Our") respects your privacy and is committed to protecting the personal information of visitors to our website, www.usparalegalsupport.org (the “Site”), and individuals who contact us or use our services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal
information and describes your choices and rights. By accessing or using the Site or
communicating with us, you agree to the terms of this Privacy Policy.
We do not provide legal advice or legal representation, and nothing in this Privacy Policy creates an attorney–client relationship.
1. Who We Are and Scope
US Paralegal Support provides nationwide, virtual paralegal and litigation support services to attorneys and self-represented individuals, including legal document preparation, court filing assistance, discovery support, legal research, and business formation assistance.
This Privacy Policy applies to personal information we collect:
• Through the Site (including contact and consultation forms, booking tools, and any
blog or informational pages).
• Through email and telephone communications using the contact details provided
on the Site.
• When we provide paralegal services to clients or work with attorneys and their
clients.
This Privacy Policy does not apply to:
• Third-party websites, apps, or platforms that may be linked from our Site (including
Wix, Instagram, or scheduling/payment tools); those are governed by their own
privacy policies.
• Any activities of law firms or attorneys with whom we may work; they maintain their
own privacy practices.
2. No Legal Advice; No Attorney–Client Relationship.
We provide only paralegal and administrative services. We do not act as your attorney, do not provide legal advice, and do not represent you in any court or legal proceeding.
Communications with us, including through the Site, do not create an attorney–client
relationship.
You should consult with a licensed attorney about your legal rights and obligations. Do not send confidential or privileged legal information to us unless and until we enter into a written service agreement that specifically addresses confidentiality and the scope of work.
3. Information We Collect
We aim to collect only the information reasonably necessary to operate our Site, respond to your inquiries, and provide our Services.
3.1 Information You Provide Directly
When you interact with us, you may provide:
• Contact Information.
• First and last name.
• Email address.
• Phone number.
• Location information you choose to provide (such as state or city).
• Inquiry and Consultation Information.
• Information you include in the “Write a message” field or other free-text fields.
• Details about your legal matter or business (e.g., case type such as personal injury, family law, civil litigation, intellectual property, real estate, or criminal law).
• Preferred dates and times for consultations or meetings.
• Service and Case-Related Information.
• Information and documents you provide after initial contact, where necessary for us to perform paralegal services pursuant to an engagement with you or your attorney.
• Communications
• Contents of emails, messages, and other communications between you and us
• Notes we may keep to track inquiries, scheduling, and service delivery
Please limit the information you submit through the Site to what is reasonably necessary for an initial consultation request.
Do not upload or transmit extremely sensitive information (such as full Social Security numbers, highly detailed medical records, or protected criminal history) through general contact forms unless we explicitly instruct you to use a secure method.
3.2 Information Collected Automatically
When you visit the Site, certain information may be collected automatically by us and/orour service providers (including our hosting provider):
• IP address and approximate location (such as city, state, or country)
• Device type, operating system, and browser type
• Pages you visit, links you click, and the date and time of your visit
• Referring and exit pages
• Session statistics and other technical information used to keep the Site functional and secure
This information is typically collected using cookies and similar technologies (see Section 8).
3.3 Information From Third Parties
We may receive limited information about you from third parties, including:
• Website hosting, analytics, and security providers (e.g., aggregated usage data)
• Communication and scheduling tools (e.g., confirmation that an email was delivered or a booking was made)
• Attorneys or other legal professionals with whom we collaborate as part of a matter, where you are their client. We do not purchase consumer data from data brokers.
4. How We Use Your Information
We use the information we collect for the following purposes:
4.1 To Provide and Improve Our Services
• Evaluate and respond to your inquiries and consultation requests
• Provide virtual paralegal and litigation support services to you or, as applicable, to attorneys and their clients
• Manage internal workflows, deadlines, and related tasks
4.2 To Communicate With You
• Respond to your questions and messages
• Confirm and manage consultations and appointments
• Send service-related notices, updates, and administrative information
• Where permitted, send informational or promotional content about our services, which you may opt out of at any time.
4.3 To Operate, Maintain, and Secure the Site
• Monitor and improve the performance and user experience of the Site
• Diagnose and fix technical issues
• Detect, investigate, and prevent fraud, abuse, or security incidents
4.4 To Comply With Legal and Regulatory Obligations
• Maintain records as required by law or professional obligations
• Respond to lawful requests from courts, law enforcement, or regulatory authorities
• Enforce our agreements and protect our rights, privacy, safety, and property, and that of our clients and others. We do not use your personal information in ways that are materially different from those described here without providing an updated notice and, where required, obtaining your consent.
5. Legal Bases for Processing (Where Applicable)
For visitors in jurisdictions that require a legal basis for processing (such as the European
Union/EEA or the United Kingdom), we rely on one or more of the following legal bases:
• Your consent, for example, is required for certain cookies or optional marketing communications.
• Performance of a contract or taking steps at your request before entering into a
contract, for example, to evaluate and deliver paralegal services.
• Our legitimate interests, such as operating and improving our Site and Services,
and preventing fraud and security incidents, provided your rights and interests do not override those interests.
• Compliance with legal obligations, such as record-keeping and responding to lawful requests.
6. How We Share Your Information
We do not sell your personal information for money. We share information only as needed
and as described below:
6.1 Service Providers
We may share your information with third-party service providers that perform services on
ourbehalf, such as:
• Website hosting, maintenance, and security providers (including our website platform)
• Email and communication service providers
• Scheduling and client management tools
• IT and technical support providers
These providers are permitted to use your information only as necessary to perform their
services for us and are expected to apply appropriate safeguards.
6.2 Attorneys and Legal Professionals
With your knowledge and direction, we may share information with:
• Attorneys or law firms you retain or who have retained us to support your matter
• Other legal professionals involved in your matter, where reasonably necessary to perform agreed paralegal services.
6.3 Business Transfers.
If we are involved in a merger, acquisition, reorganization, asset sale, or similar transaction,
Your information may be transferred as part of that transaction, subject to continued
protection consistent with this Privacy Policy.
6.4 Legal and Safety Requirements
We may disclose personal information if we reasonably believe it is necessary to:
• Comply with any applicable law, regulation, legal process, or governmental request
• Protect and defend our rights, property, or safety, or that of our clients, users, or the
public
• Detect, prevent, or address fraud, security, or technical issues
• Enforce our agreements and policies
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes
described in this Privacy Policy, including to:
• Provide our Services and manage our relationship with you
• Maintain business and legal records
• Comply with legal, regulatory, and professional obligations
• Resolve disputes and enforce our agreements
Retention periods may vary depending on the type of information, the nature of our
relationship with you, and legal requirements. When personal information is no longer
needed for these purposes, we will delete, anonymize, or otherwise dispose of it securely, subject to any legal or regulatory obligations that require longer retention.
8. Cookies and Similar Technologies
Our Site may use cookies and similar technologies (such as pixels, scripts, and tags) to
operate effectively, improve user experience, and analyze traffic.
• Necessary cookies help the Site function properly (e.g., security, network
management).
• Functional and performance cookies help us understand how visitors use the Site
and improve its content and features.
• Analytics tools (or similar services) may collect aggregated usage data.
You can manage cookies in a number of ways:
• By adjusting your browser settings to refuse or delete cookies.
• By using any cookie preferences or banners provided on the Site (if available).
Please note that blocking certain cookies may affect the functionality of the Site.
Third-party services integrated with or linked from our Site (such as analytics tools, social
media platforms, or apps provided via our hosting platform) may use their own cookies and
tracking technologies in accordance with their own privacy policies. We do not control
these third-party technologies.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, or loss.
These measures include:
• Hosting the Site with reputable providers using industry-standard security practices
• Limiting access to personal information to personnel and service providers who need it for legitimate business purposes
• Using secure transmission and storage methods where appropriate
• Regularly reviewing our practices and adjusting them as needed
No method of transmission over the internet or method of electronic storage is completely
secure. While we strive to protect your information, we cannot guarantee absolute security.
You are responsible for using secure devices and networks when communicating with us.
10. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have some or all of the following
rights with respect to your personal information:
• Right to access/know: Request information about whether we process your personal information and, where applicable, receive a copy.
• Right to correction (rectification): Request that we correct inaccurate or incomplete personal information.
• Right to deletion (erasure): Request deletion of certain personal information, subject to legal and business record-keeping obligations.
• Right to restrict or object to processing: Object to or request that we limit the processing of your personal information in certain circumstances.
• Right to data portability: Request a copy of certain personal information in a structured, commonly used, and machine-readable format, where technically feasible and required by law.
• Right to withdraw consent: Where processing is based on your consent, withdraw
that consent at any time without affecting the lawfulness of processing before withdrawal.
• Right to opt out of marketing communications: Opt out of receiving marketing or promotional emails by following the unsubscribe instructions in those emails or
contacting us directly.
We will not discriminate against you for exercising any rights that you may have under
applicable law.
How to Exercise Your Rights:
To exercise your rights or make a privacy-related request, please contact us using the details in Section 14, and:
• Clearly describe your request and the nature of your relationship with us.
• Provide sufficient information to allow us to reasonably verify your identity.
We may not be able to fulfill a request if we cannot verify your identity or if the request would conflict with legal, regulatory, or legitimate business obligations. Where we deny a request, we will explain why, to the extent required by law.
11. Children’s Privacy
The Site and our Services are intended for adults. We do not knowingly collect personal information from children under 16 years of age.
If you are a parent or guardian and believe that a child under 16 has provided us with
personal information, please contact us using the details in Section 14. If we learn that we
have collected personal information from a child under 16, we will take appropriate steps
to delete that information as required by law.
12. International Visitors and Data Transfers
Our operations are based in the United States, and personal information collected through the Site is generally processed and stored in the United States.
If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in a country that may have different data protection laws than your home jurisdiction. Where required by law, we will take steps to
ensure that an adequate level of protection is in place for cross-border transfers.
By using the Site or providing information to us, you consent to the transfer of your
information to the United States and other jurisdictions, as applicable and permitted by
law.
13. Do Not Track and Online Tracking
Some browsers offer “Do Not Track” (“DNT”) features that signal to websites that you do
not want to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals.
At this time, our Site does not respond to DNT signals. We will continue to monitor developments and may update this Privacy Policy if our practices change.
14. Third-Party Links and Services
Our Site may contain links to third-party websites, platforms, or services, including, for
example:
• Our hosting provider’s sites and services
• Social media platforms (such as Instagram)
• Scheduling, payment, or document-sharing tools
• External blogs or resources
We are not responsible for the privacy or security practices of these third parties, which are
governed by their own policies. We encourage you to review the privacy policies of any
third-party services you use or access.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices,
technologies, or legal requirements.
• When we make changes, we will revise the “Effective Date” at the top of this Privacy Policy.
• If we make material changes, we may provide additional notice (such as a prominent notice on the Site or direct communication), where required by law.
Your continued use of the Site or our Services after the effective date of any updated
Privacy Policy constitutes your acknowledgment and acceptance of the updated terms.
16. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to exercise any applicable rights, please contact us at:
US Paralegal Support
Website: www.usparalegalsupport.org
Phone: 205-866-3045